Frequently Asked Questions
Everything you need to know about our chess-inspired apparel and accessories.
What is the typical shipping time for orders?
Standard shipping usually takes 3-5 business days within the domestic region, while international orders may take 7-14 business days depending on the destination.
How do I determine the correct size for chess-themed apparel?
Each product page includes a detailed size chart. We recommend measuring a similar garment you own and comparing it to our specifications for the perfect fit.
What is your return policy for fashion items?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply contact our support team to initiate a return label.
Are your garments made from sustainable materials?
Yes, we prioritize quality and ethics. Many of our t-shirts and hoodies are crafted from 100% organic cotton and recycled polyester to ensure comfort and durability.
Which payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Can I track my order once it has been shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email containing a tracking number and a link to monitor your package's progress.